Action Aerials is one of the larger independent TV Aerial & Satellite TV Installation Co’s in Mainland UK. Our installers provide a local service from Glasgow to Lands End and everywhere in between. We complete over 60,000 jobs per year, many of which come from recommendations from our existing customers.
With a formidable team we think size really does matter to our customers, here's why;
Peace of Mind, we’ll be around should anything go wrong
Our hands are up! We know from time to time, we get it wrong, to manage ‘issues’ we ensure all our customers can quickly and easily get in touch to remedy any issues they may have. This means you can be sure we will live up to our promise to give you the best TV reception. This of course is backed by our 100% satisfaction guarantee, or your money back.
Clear, transparent pricing - no hidden extras
Our TV Reception Guide provides detailed information and pricing on the full range of our products and services along with our seasonal special offers and incentives. Take your time, have a look through the TV Reception Guide and make an informed decision on what's best for you with the help of your local expert installer.
How We Do Things Differently
Our installers are full time employees (no work is sub-contracted, ever.) located throughout the UK. Because our installers each have a ‘home territory’ usually they can be with you the same day!
We allow our expert installers to do what they do best; this is facilitated by passing them one job at a time. It helps to take the ‘rush’ out of the job in hand and provides our customers with an exceptional service and the best TV reception possible.
Whilst our installers work on obtaining the best TV reception, our dedicated Service Team are busy managing each individual visit to ensure efficiency and productivity throughout the day. This saves time and ultimately enables us to quickly give you the best value installation, upgrade or repair to your TV Aerial or Satellite Dish.
Efficient, Effective & Fair
When you call or email us, you will talk to a friendly team of customer care agents. Annie and the team are always ready for your call and are delighted to help, that's what they do best!
Whether you want to arrange an appoint, our agent will ensure a colleague from the service team will schedule the visit to fit in with your availability.
And when we're on our way, we'll call or text to let you know - no need to wait at home.
Professional Service Guaranteed — 30 Day Money Back Guarantee
We put our money where our mouth is when it comes to our service. We guarantee 100% satisfaction with the work we do for you. If you're not happy, talk to us and we'll do whatever it takes to resolve any issues - If you still feel it's not enough, we will give you a full refund, no questions, no quibble. Now, that's a service you don't see every day!
EMPLOYMENT STATUS OF THE ACTION AERIALS TEAM
- We do not operate a self-employed workforce.
- Every member of our team is a full employee, there is no ambiguity.
- They each have a detailed contract of employment.
- Their income tax and national insurance contributions are made monthly under HMRC PAYE Scheme.
- The company operates HMRC Pension Auto Enrolment Scheme with the employees and the company each making regular contributions.
- Our compliance with the law and the spirit of good relations between employer and employee is not the norm with larger companies in our industry, we have many long term employees with continuous service in excess of 20 years.